Disclaimer rule messages

Message

You can provide a custom message which will be sent once to both the chat initiator and the chat recipient at the beginning of the chat.

The message will be sent after the chat initiator sent the first message. This is done so the disclaimer isn’t sent in case the user simply opens and closes the chat window without actually sending any messages.

Group chats

Even if you target only specific users or groups, once a user matches your criteria and receives a disclaimer text, all other users of this group chat will also see this disclaimer text. This is because, in group chats, all messages sent are seen by all participants of the group chat; it is not possible to send a specific message to a particular user.

To prevent disclaimer messages from being seen by all members of a group (n-way) chat, disable the option “Send disclaimer in group chats”.

User name substitution

You can use %s as a substitution placeholder for the chat recipient’s name.

Example

All messages between you and %s are logged.

Message formatting

You can use plain text or HTML messages.
HTML messages should be wrapped in <span> tags.

Example

<span style="font-size:12pt;font-family:Arial;color:#FF0000;">
All messages between you and <b>%s</b> are logged per company policy.
</span>

Newer IBM Sametime clients support a special CSS class name right to right-align messages.

Example

<span class="right" style="font-size:12pt;color:#FF0000;">
All messages between you and <b>%s</b> are logged per company policy.
</span>