Inbound disclaimer configuration

Disclaimer messages are administrator-specified text messages for AOL AIM traffic that are sent before or after the first message in an instant-message conversation ("per session disclaimers"). Optionally, additional disclaimer text can be repeated after every message received for internal users ("per message disclaimers").

Note: Inbound disclaimers are not supported for native IBM Lotus Sametime chats.

For instance, a company may wish to notify internal employees that all instant messages are logged or that opinions express by the users do not reflect the option of the employer/company, etc. A basic inbound disclaimer message is provided as a default text.

The inbound disclaimer text can contain HTML formatting tags and can be dynamic. You can insert the current date and date, the local user's screen name and authenticated name (see Directory authentication) and the remote users screen name anywhere in the text via special placeholder symbols.

Note: IBM Lotus Sametime Connect clients don't support HTML formatting in AOL IM mode, all messages (incl. inbound disclaimers) will be shown as plain text only.

Note: Inbound disclaimer configuration changes are dynamic and automatically take effect within 1 minute.

Receive a disclaimer once for each recipient per user:
Select this option to enable "per session" inbound disclaimer texts. "Per session" inbound disclaimers are received once per recipient and per user.

For example, if both internal users "Mary" and "Joe" receive instant messages from external user "Jim", "Mary" and "Joe" will each receive a "per session" inbound disclaimer at the beginning of each chat session from "Jim".

A "session" lasts for an entire day and gets reset at midnight. So, if "Mary" later the same day receives another instant message from "Jim", she won't receive the inbound session disclaimer again if she already received one from "Jim". The next day, she'll receive a new one, as the session has been reset.

Disclaimer text input box:
Provide the inbound disclaimer text in the text input field. HTML formatting tags are supported. To insert dynamic content, use a special placeholder:

Dynamic content substitution placeholders:

%R: Dynamically inserts the remote users screen name.
%S: Dynamically inserts the local users screen name.
%U: Dynamically inserts the local users authenticated user name.
%D: Dynamically inserts the current date.
%T: Dynamically inserts the current time.

Note: Substitution placeholders are case sensitive.

Example:

The following inbound disclaimer text:

 Disclaimer: All inbound messages between user '%R' and you, '%S' (%U), will be logged for auditing purposes. 

will be seen by the internal user like this:

Note: IBM Lotus Sametime Connect clients don't support HTML formatting in AOL IM mode, all messages (incl. inbound disclaimers) will be shown as plain text only.

Note: All inbound disclaimer messages will be logged.

Receive disclaimer before/after first outgoing instant message:
Select whether you want to make the inbound disclaimer text appear before or after the actual instant message text received by the user.

Receive a disclaimer with every message:
Select this option to enable "per message" inbound disclaimer texts. "Per message" inbound disclaimers are received before or after every message received by the user.